For manufacturers and exporters
One export, six departments, one dossier.
Every export passes through sales, credit, customs, transport, finance and audit. DocHeart keeps them working from the same dossier.
Book a demoExport EXP-10392
4 of 6 departments doneSales order SO-5521
Confirmed
Credit check
Approved by finance
Export classification
Checked by trade
Transport booking
Awaiting carrier quote
Source: SO-5521.pdf, line 3
Release
Six departments, six versions of the truth
Separate departments, separate systems
Sales, credit, customs, transport, finance and audit each keep their own files and mailboxes.
Paper passed by hand
Orders, invoices and certificates are printed, forwarded and retyped as they move from desk to desk.
Nobody sees the whole export
When a value changes in one department, the others find out late, or not at all.
The export chain
Six departments, each with their own systems and mailboxes, all touching the same shipment.
- 01
Sales order
- 02
Credit management
- 03
Trade and customs
- 04
Transport purchasing
- 05
Finance and tax
- 06
Accountancy and audit
What DocHeart brings
One living dossier across the chain
Each department adds to and works from the same dossier. Changes are visible to everyone who needs them, without forwarding emails.
Every value traceable
From order value to customs value to invoice, each number links back to its source, so finance and audit can prove it.
We work with process partners
Changing how six departments work together is more than software. A consulting partner maps your process and leads the change in your organisation. DocHeart provides the platform that makes the new way of working stick.
Process partner
Maps the process, aligns departments and leads the change.
DocHeart
Provides the platform: one dossier, checks and traceability.
See your export chain in one dossier
Bring a real export. We show how it would run across your departments.
Book a demo